Refund Policy

Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days after receiving the item

If your item hasn’t arrived, you can let the us know and we’ll have to either send a replacement or give you your money back. If your item has arrived, but there’s something wrong with it, or it doesn’t match the listing description, you can return it too.

If you change your mind after you get the items,we also can accept the return,and customers need to pay the return shipping,after we receive the returned packages,then we can do the refund to you.

To start a return, you can contact us at [email protected] can always contact us for any return question.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Any exceptions,please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.